[et_pb_section fb_built=\u00a0\u00bb1″ admin_label=\u00a0\u00bbHeader\u00a0\u00bb _builder_version=\u00a0\u00bb4.20.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bbgcid-05864f7b-18b4-424d-8937-0b09a7c6a082″ background_enable_image=\u00a0\u00bboff\u00a0\u00bb background_position=\u00a0\u00bbtop_center\u00a0\u00bb collapsed=\u00a0\u00bbon\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-05864f7b-18b4-424d-8937-0b09a7c6a082%22:%91%22background_color%22%93}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.20.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.20.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttp:\/\/asma-suleiman.com\/wp-content\/uploads\/2025\/05\/openc.png\u00a0\u00bb title_text=\u00a0\u00bbopenc\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.20.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.20.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bb1d203a1d-6c8e-4e53-a5fe-2be38593eb02″ custom_margin=\u00a0\u00bb||-2px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bb1d203a1d-6c8e-4e53-a5fe-2be38593eb02″ text_font=\u00a0\u00bb||||||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n
OpenClassrooms is a mission-driven online learning platform that aims to make education accessible to all. It empowers people\u2014whether in career transition or entering the job market\u2014to train for in-demand professions through certified programs, supported by dedicated weekly mentorship<\/strong> from seasoned industry professionals.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.20.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.20.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bb1d203a1d-6c8e-4e53-a5fe-2be38593eb02″ custom_margin=\u00a0\u00bb||-2px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bb1d203a1d-6c8e-4e53-a5fe-2be38593eb02″ text_font=\u00a0\u00bb||||||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_margin=\u00a0\u00bb||47px|||\u00a0\u00bb]<\/p>\n 1. Improve the day-to-day experience and effectiveness of mentors<\/strong>, ensuring consistent, high-quality support for students\u2014while also reducing dissatisfaction and churn, especially among students funded by France Travail. Their graduation was essential not only for student success, but also for OpenClassrooms to receive public funding and maintain its certification credentials.<\/p>\n <\/strong><\/p>\n 2. Streamline the application process<\/strong> by automating candidate orientation and enhancing guidance\u2014improving satisfaction, clarity on eligibility, and overall conversion to programs.<\/p>\n This work was conducted over three years, structured in two distinct but complementary phases: the first focused on the mentorship experience<\/strong>, the second on the candidate journey<\/strong>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n [\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bb1d203a1d-6c8e-4e53-a5fe-2be38593eb02″ custom_margin=\u00a0\u00bb||-2px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bb1d203a1d-6c8e-4e53-a5fe-2be38593eb02″ text_font=\u00a0\u00bb||||||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ specialty=\u00a0\u00bbon\u00a0\u00bb bg_img_2=\u00a0\u00bbhttp:\/\/asma-suleiman.com\/wp-content\/uploads\/2023\/05\/event-coordinator-25d-1.png\u00a0\u00bb admin_label=\u00a0\u00bbFeatures\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bbgcid-05864f7b-18b4-424d-8937-0b09a7c6a082″ background_image=\u00a0\u00bbhttp:\/\/asma-suleiman.com\/wp-content\/uploads\/2023\/05\/event-coordinator-25d-1.png\u00a0\u00bb collapsed=\u00a0\u00bbon\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-05864f7b-18b4-424d-8937-0b09a7c6a082%22:%91%22background_color%22%93}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bb25089644-97cb-4176-a46e-e85a1821a305″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n By adhering to this methodology, we ensure that our design process is research-driven, iterative, and focused on delivering an exceptional user experience. Through a combination of research, ideation, and visual design, we create intuitive and visually appealing interfaces that meet the needs and expectations of our users.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2″ specialty_columns=\u00a0\u00bb2″ _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_row_inner column_structure=\u00a0\u00bb1_2,1_2″ _builder_version=\u00a0\u00bb4.20.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb border_color_all=\u00a0\u00bbgcid-6e7959be-8245-4834-bd10-bf3c875e7c87″ border_width_bottom=\u00a0\u00bb1px\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-6e7959be-8245-4834-bd10-bf3c875e7c87%22:%91%22border_color_all%22%93}\u00a0\u00bb][et_pb_column_inner type=\u00a0\u00bb1_2″ saved_specialty_column_type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.20.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbceba8ea7-3e51-4a16-9dd2-309e6d51ba34″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n [\/et_pb_text][\/et_pb_column_inner][et_pb_column_inner type=\u00a0\u00bb1_2″ saved_specialty_column_type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.20.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbfd5a5cb6-230d-4e68-80fe-66bdfe20d4a3″ text_font=\u00a0\u00bb||||||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n [\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner column_structure=\u00a0\u00bb1_2,1_2″ _builder_version=\u00a0\u00bb4.20.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb border_color_all=\u00a0\u00bbgcid-6e7959be-8245-4834-bd10-bf3c875e7c87″ border_width_bottom=\u00a0\u00bb1px\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-6e7959be-8245-4834-bd10-bf3c875e7c87%22:%91%22border_color_all%22%93}\u00a0\u00bb][et_pb_column_inner type=\u00a0\u00bb1_2″ saved_specialty_column_type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.20.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbceba8ea7-3e51-4a16-9dd2-309e6d51ba34″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n [\/et_pb_text][\/et_pb_column_inner][et_pb_column_inner type=\u00a0\u00bb1_2″ saved_specialty_column_type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.20.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbfd5a5cb6-230d-4e68-80fe-66bdfe20d4a3″ text_font=\u00a0\u00bb||||||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n Conducted deep user research to define personas, identify pain points, and prioritize mentor needs.<\/p>\n<\/li>\n Improved scheduling, session tracking, and feedback traceability\u2014enabling mentors to deliver clear, written guidance that students could revisit between sessions.<\/p>\n<\/li>\n Facilitated stronger mentor-student relationships by improving the onboarding process and profile sharing.<\/p>\n<\/li>\n Clarified and simplified the invoicing experience, reducing support requests and internal workload.<\/p>\n<\/li>\n Provided better time tracking and data visibility to monitor mentorship quality and costs\u2014critical given mentorship was the company\u2019s largest expense.<\/p>\n<\/li>\n<\/ul>\n [\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner column_structure=\u00a0\u00bb1_2,1_2″ _builder_version=\u00a0\u00bb4.20.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb border_color_all=\u00a0\u00bbgcid-6e7959be-8245-4834-bd10-bf3c875e7c87″ border_width_bottom=\u00a0\u00bb1px\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-6e7959be-8245-4834-bd10-bf3c875e7c87%22:%91%22border_color_all%22%93}\u00a0\u00bb][et_pb_column_inner type=\u00a0\u00bb1_2″ saved_specialty_column_type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.20.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbceba8ea7-3e51-4a16-9dd2-309e6d51ba34″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n [\/et_pb_text][\/et_pb_column_inner][et_pb_column_inner type=\u00a0\u00bb1_2″ saved_specialty_column_type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.20.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbfd5a5cb6-230d-4e68-80fe-66bdfe20d4a3″ text_font=\u00a0\u00bb||||||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n [\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner column_structure=\u00a0\u00bb1_2,1_2″ _builder_version=\u00a0\u00bb4.20.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb border_color_all=\u00a0\u00bbgcid-6e7959be-8245-4834-bd10-bf3c875e7c87″ border_width_bottom=\u00a0\u00bb1px\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-6e7959be-8245-4834-bd10-bf3c875e7c87%22:%91%22border_color_all%22%93}\u00a0\u00bb][et_pb_column_inner type=\u00a0\u00bb1_2″ saved_specialty_column_type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.20.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbceba8ea7-3e51-4a16-9dd2-309e6d51ba34″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n [\/et_pb_text][\/et_pb_column_inner][et_pb_column_inner type=\u00a0\u00bb1_2″ saved_specialty_column_type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.20.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbfd5a5cb6-230d-4e68-80fe-66bdfe20d4a3″ text_font=\u00a0\u00bb||||||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n Implemented France Travail and LinkedIn login to pre-fill key fields and reduce friction.<\/p>\n<\/li>\n Shifted from an \u201cadmission\u201d model to an \u201cautomated orientation\u201d logic, based on a structured data architecture across the platform.<\/p>\n<\/li>\n Improved the data collection system to avoid redundancies, enable audit compliance, and match candidates to the right program and funding options.<\/p>\n<\/li>\n Freed up agents\u2019 time for higher-value tasks\u2014such as guiding candidates, answering questions, and reassuring them about their learning journey.<\/p>\n<\/li>\n<\/ul>\n [\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ specialty=\u00a0\u00bbon\u00a0\u00bb admin_label=\u00a0\u00bbFeatures\u00a0\u00bb _builder_version=\u00a0\u00bb4.20.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bbgcid-05864f7b-18b4-424d-8937-0b09a7c6a082″ collapsed=\u00a0\u00bbon\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-05864f7b-18b4-424d-8937-0b09a7c6a082%22:%91%22background_color%22%93}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bb25089644-97cb-4176-a46e-e85a1821a305″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n By adhering to this methodology, we ensure that our design process is research-driven, iterative, and focused on delivering an exceptional user experience. Through a combination of research, ideation, and visual design, we create intuitive and visually appealing interfaces that meet the needs and expectations of our users.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2″ specialty_columns=\u00a0\u00bb2″ _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_row_inner column_structure=\u00a0\u00bb1_2,1_2″ _builder_version=\u00a0\u00bb4.20.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb border_color_all=\u00a0\u00bbgcid-6e7959be-8245-4834-bd10-bf3c875e7c87″ border_width_bottom=\u00a0\u00bb1px\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-6e7959be-8245-4834-bd10-bf3c875e7c87%22:%91%22border_color_all%22%93}\u00a0\u00bb][et_pb_column_inner type=\u00a0\u00bb1_2″ saved_specialty_column_type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.20.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbceba8ea7-3e51-4a16-9dd2-309e6d51ba34″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n [\/et_pb_text][\/et_pb_column_inner][et_pb_column_inner type=\u00a0\u00bb1_2″ saved_specialty_column_type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.20.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbfd5a5cb6-230d-4e68-80fe-66bdfe20d4a3″ text_font=\u00a0\u00bb||||||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n Conducted user interviews, quantitative surveys, and hotjar analysis.<\/p>\n<\/li>\n Mapped user journeys and created personas for both mentors and candidates.<\/p>\n<\/li>\n Launched monthly tracking surveys to observe behavioral trends and flag new issues over time.<\/p>\n<\/li>\n Ran a full audit of the application journey to inform long-term decision.<\/p>\n<\/li>\n<\/ul>\n [\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner column_structure=\u00a0\u00bb1_2,1_2″ _builder_version=\u00a0\u00bb4.20.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb border_color_all=\u00a0\u00bbgcid-6e7959be-8245-4834-bd10-bf3c875e7c87″ border_width_bottom=\u00a0\u00bb1px\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-6e7959be-8245-4834-bd10-bf3c875e7c87%22:%91%22border_color_all%22%93}\u00a0\u00bb][et_pb_column_inner type=\u00a0\u00bb1_2″ saved_specialty_column_type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.20.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbceba8ea7-3e51-4a16-9dd2-309e6d51ba34″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n [\/et_pb_text][\/et_pb_column_inner][et_pb_column_inner type=\u00a0\u00bb1_2″ saved_specialty_column_type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.20.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbfd5a5cb6-230d-4e68-80fe-66bdfe20d4a3″ text_font=\u00a0\u00bb||||||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n Collaborated with PMs, developers, and operational stakeholders.<\/p>\n<\/li>\n Defined a long-term vision and roadmap for the application journey, phased over 18 months.<\/p>\n<\/li>\n Ensured each feature addressed both user needs and business KPIs (e.g. graduation rate, funding success, churn).<\/p>\n<\/li>\n Promoted collaboration across squads to create aligned, scalable, and regulation-compliant solutions.<\/p>\n<\/li>\n<\/ul>\n [\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner column_structure=\u00a0\u00bb1_2,1_2″ _builder_version=\u00a0\u00bb4.20.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb border_color_all=\u00a0\u00bbgcid-6e7959be-8245-4834-bd10-bf3c875e7c87″ border_width_bottom=\u00a0\u00bb1px\u00a0\u00bb global_colors_info=\u00a0\u00bb{%22gcid-6e7959be-8245-4834-bd10-bf3c875e7c87%22:%91%22border_color_all%22%93}\u00a0\u00bb][et_pb_column_inner type=\u00a0\u00bb1_2″ saved_specialty_column_type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.20.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbceba8ea7-3e51-4a16-9dd2-309e6d51ba34″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n [\/et_pb_text][\/et_pb_column_inner][et_pb_column_inner type=\u00a0\u00bb1_2″ saved_specialty_column_type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.20.0″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.21.0″ _module_preset=\u00a0\u00bbfd5a5cb6-230d-4e68-80fe-66bdfe20d4a3″ text_font=\u00a0\u00bb||||||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n Leveraged the existing design system to build consistent and accessible UI.<\/p>\n<\/li>\n Delivered interactive prototypes for usability testing and validation.<\/p>\n<\/li>\n Created a post-launch feedback loop to assess user satisfaction and measure business impact.<\/p>\n<\/li>\n Structured iterative MVP delivery cycles based on key success metrics.<\/p>\n<\/li>\n<\/ul>\n [\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Concept OpenClassrooms is a mission-driven online learning platform that aims to make education accessible to all. It empowers people\u2014whether in career transition or entering the job market\u2014to train for in-demand professions through certified programs, supported by dedicated weekly mentorship from seasoned industry professionals. Mission 1. Improve the day-to-day experience and effectiveness of mentors, ensuring consistent, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-655","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/asma-suleiman.com\/index.php\/wp-json\/wp\/v2\/pages\/655","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/asma-suleiman.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/asma-suleiman.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/asma-suleiman.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/asma-suleiman.com\/index.php\/wp-json\/wp\/v2\/comments?post=655"}],"version-history":[{"count":11,"href":"https:\/\/asma-suleiman.com\/index.php\/wp-json\/wp\/v2\/pages\/655\/revisions"}],"predecessor-version":[{"id":692,"href":"https:\/\/asma-suleiman.com\/index.php\/wp-json\/wp\/v2\/pages\/655\/revisions\/692"}],"wp:attachment":[{"href":"https:\/\/asma-suleiman.com\/index.php\/wp-json\/wp\/v2\/media?parent=655"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Mission<\/strong><\/h2>\n
<\/ul>\n
Want to learn more?<\/strong><\/h2>\n
<\/ul>\n
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Challenges<\/h2>\n
Mentorship experience<\/strong><\/h3>\n
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<\/ul>\n<\/li>\n<\/ul>\n
Key improvements (Mentors)<\/strong><\/span><\/h4>\n
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Candidate e<\/strong>xperience<\/strong><\/h3>\n
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Key improvements (Candidates)<\/strong><\/h4>\n
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Design methodology<\/strong><\/h2>\n
Research and Discoveries<\/strong><\/h4>\n
<\/ul>\n
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Ideation and strategy<\/strong><\/h4>\n
<\/ul>\n
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Conception and visual design and impact<\/strong><\/h4>\n
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